All emails and forwarders sent and received are subject to advanced antivirus and anti-spam protection.
We use 3 layers of inbound spam and virus scanning:
Network-level
Commercial anti-spam deny lists from Spamhaus, Invaluement and Barracuda Networks are used to reject mail from known spam networks.
Virus Scanning
Any known malware signatures are rejected.
Content-based
Messages are scanned for spam-like characteristics and filtered into the ‘junk mail’ folder.
Fully configurable email filters
These filters are fully configurable via the webmail control panel. So certain senders, domains and TLDs can be allow-listed to bypass the content filter entirely. The same goes with deny lists: you can create your own from our control panel.
Whenever we reject a message for a known virus or network deny listing, the message is returned to the sender so the sender knows what's happening. We never ‘black hole’ email.
Spammers not welcome
If you’re using the email accounts included with our shared hosting, you don’t want miscreants to harm your reputation (and ours) by sending out masses of ‘spam’ email.
So we monitor outgoing emails to ensure this doesn’t happen and operate a zero-tolerance spam policy.
