Home IT Support

Computers are a mainstay of home life today, and we understand that when things go wrong it can be incredibly frustrating, and having assistance nearby is essential.

BYTE have a range of Housecall Service contracts to choose from, created with individuals, families, and businesses in mind. At the heart of these services is a regular, comprehensive housekeeping and maintenance process. This process is carried out remotely and securely, with constant monitoring for potential problems, which, once identified, can be prevented.

Help and IT Support for your Home Machines.

 

Friendly Support

Submit a support request from your computer or give us a call to access our support professionals who can assist you with your computer issues straight away using our remote support.

Prices Exclude VAT @ 20%

Onsite and Shop

Our standard and premium support include onsite visits to come and resolve  your issues in person if our remote support cannot fix, plus visit our shop for routine checkovers.

Proactive Support

With managed antivirus, and regular computers checks we can make sure your computer is in the best of health, avoiding any breakdowns or issues, and detecting problems.

Basic

Supporting Your Home Computers

£ 9.50 / Month (£11.40 inc VAT)
1 device covered
Fully managed Anti-Virus and Internet Protection
Free yourname@byte.onl email address 1GB mailbox
20 mins (per month) Access to our computer experts to resolve any problems**}
Monthly removal of unnecessary temporary files that can choke your system
Monthly tests to check for early warning signs of problemsT
Latest software updates are applied to your system to reduce failures and security problems in the future

Standard

Enhanced support 

£ 13.75 / Month (£16.50 inc VAT)
1 device coveredw
1 (per year) On-site visits included *
1 (per year) In-Store service and speed up
Free yourname@byte.onl email address 5GB mailbox
Fully managed Anti-Virus and Internet Protection
30 mins (per month) Access to our computer experts to resolve any problems**}
Monthly removal of unnecessary temporary files that can choke your system
Monthly tests to check for early warning signs of problemsT
Latest software updates are applied to your system to reduce failures and security problems in the future

Premium

Premium Home Support

£ 22 / Month (£26.40 inc VAT)
1 device coveredw
2 (per year) On-site visits included *
2 (per year) In-Store service and speed up
Free yourname@byte.onl email address 10GB mailbox
Fully managed Anti-Virus and Internet Protection
Unlimited Remote and Phone Access to our computer experts to resolve any problems**}
Monthly removal of unnecessary temporary files that can choke your system
Monthly tests to check for early warning signs of problemsT
Latest software updates are applied to your system to reduce failures and security problems in the future

Prices exclude VAT @ 20%
*Within Norfolk & North Suffolk only. Additional onsite visits: £60 per first half-hour; £50 per additional half-hour (2-hour charge maximum)

**Includes telephone help and instant remote support between 10:00 a.m. and 4:00 p.m. Monday-Friday. All other times, by message or email.

Contact Us

Want more information about our cyber security offerings, please contact us.

Book a Meeting

If you want a chat with one of our IT Support Professionals click here